What to do if your server Timed Out.
Problem: We were unable to fetch the page from your Web server because of a “Timeout” error. Either the server is responding very slowly, or more li
View ArticleWhat to do if your page has a ‘Required phrase’ Content error
Problem: We were able to connect to your server and fetch the page without problem, but when we examined the content of the page it was missing a ph
View ArticleWhat to do if your page has a ‘Prohibited phrase’ Content error.
Problem: We were able to connect to your server and fetch the page without problem, but when we examined the content of the page is contained a phra
View ArticleWhat to do if we report that we can’t Ping your site.
Problem: Your Web server is not responding, or there is some sort of network problem at your ISP. We sent a Ping message to your server but did not
View ArticleWhat to do if we report we can’t find an IP address for your site through our...
Problem: We tried to find an IP address for your site through both of our ISPs, but have been receiving a continued and consistent DNS Error. Backg
View ArticleWhat to do if your authoritative Domain Name Servers don’t know your IP Address.
Problem: We can reach the authoritative DNS server fine, but it reports that it doesn’t know your IP address. In a browser this would appear as a “D
View ArticleWhat to do if your authoritative Domain Name Server is unresponsive.
Problem: We can reach your authoritative Domain Name Servers, but they do not reply to our request for your IP address. Background: The DNS test e
View ArticleWhat to do if we can’t reach your authoritative Domain Name Server (DNS)
Problem: We can’t get an IP address for your site because we can’t reach your authoritative Domain Name Servers. In a browser this would appear as a
View ArticleWhat to do if your page has a ‘Content Modified’ error
Problem: In visiting the page, we noticed that the content has changed since the previous visit. This is a problem that requires attention only if t
View ArticleWhat to do if we encountered a Fetch error
Problem: We were unable to fetch the page from your Web server, either because we did not receive an answer to our request (Timeout) or the server r
View ArticleHow do I know if the website integrity seal has been spoofed?
If your site was copied for phishing or other illicit activities, the date time on the seal will not show the current date time, and will not change.
View ArticleWhat is the value of a seal to you and your customers?
The Website Integrity Seal is what internet911 clients put on their websites to provide comfort to visitors that there are measures being taken by th
View ArticleWhy implement a seal?
If customers do not feel that doing business with a company is safe, the business can miss out on a substantial amount of revenue. TNS Research has r
View ArticleWhat are my options if I encounter a social media issue?
Internet911 has developed a formula for dealing with Social Media issues that will minimize, and in most instances, eliminate Social Media and other
View ArticleDo you offer managed services for your programs?
If you feel that you don’t have the time to set up and monitor your online and social media footprint we have a managed service program where our ana
View ArticleWhat is the difference between Google Alerts and Internet911 Social Media...
We use several search engines including Google along with our own spidering technologies to provide you with a more comprehensive view of data on the
View ArticleWhat kind of time commitment is required?
To sign up and set up your account takes 15 – 20 minutes. This entails entering your company information and selecting the keywords and URL’s you wa
View ArticleHow do I choose the Keywords for Social Media Monitoring?
A social media monitoring keyword can be a single word or compound word separated by a space. Do not add quotes around the compound words: Example:
View ArticleHow do I choose the key words for Domain Name Monitoring?
To pick the most appropriate keywords you need to consider your objectives.With domain name monitoring we want to see if someone registers a website
View ArticleHow do I put the Website Seal on my website?
You will find the instructions to install the website seal and can get the required code to install the website seal in your secure client login area
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